Our Refund Policy

Try Before Buying

All our subscription plans have a 14 days Trial so that you (our customers) can check what they are buying before being charged. We advise you to actually try out our service and ask questions on our support email if you need support on Anything. Our super friendly and expert support team are always available to answer all your questions related to our products. You can also send us an email to contact@bixtrary.com or fill up this contact form.

After your 14 days trial, you will then be billed every month or every year according to the payment cycle you choose.

If you’re not satisfied with our service, you can cancel your subscription plan or close your account with us before the 14 days is over.

Payments billed after the 14 days will not be refunded. Successful recurring payments will also not be refunded. If you do not wish to continue using our service, you’re free to cancel your subscription or close your account before the next billing cycle.

We do not refund if the product has been purchased on discount.

So, if you are buying any product on discount or when an offer campaign is going on, You are agreeing with the policy of not getting any refund for that purchase. In such case, the decision of the Sales & Support team is final.

Policy for Automatic Payments

All of our subscription plans require renewal of subscriptions every year, month or as specified on the sales page, but you can choose whether to renew your subscription or not.

Please note that when you purchase any product using PayPal or Stripe, you create an automatic payment account. This means both Pay Pal and Stripe records your information and prepares your payment account. This helps the payment gateways to automatically charge from you to complete automatic payments.

If you do not cancel automatic payments from your account, it will –

  1. Renew the product subscription after one year, month or as otherwise specified,
  2. Charge from your account automatically

We do not refund auto renewal payments for any subscription plan.

So, please make sure not to choose automatic payment while purchasing if you don’t want to automatically renew your account with us.

Acceptance of this Policy

When you are placing an order for any of our subscription plans, you indicate that you have read this refund policy properly. This also proves that you agree with and fully accept the terms of this refund policy. We ask you not to place an order with us if you do not agree with the terms and conditions.